FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We quote each job based on the size of the space, current condition, requested scope, and frequency. Before booking, we confirm a written scope and total price so there are no surprises. Add-ons such as inside appliances, interior windows, or heavy buildup are priced separately when applicable.
- What is your typical process for working with a new customer?
We start with a few details about the space, the cleaning type, and your preferred date. We then confirm the scope, total price, arrival window, and assigned crew. After the visit, we review the checklist and offer a 24-hour correction window if an agreed item was missed.
- What education and/or training do you have that relates to your work?
Our team works from service-specific checklists for standard, deep, move-in and move-out, office, and post-construction cleaning. We use documented quality checks and job photos when appropriate so the scope is clear and the work can be verified.