If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Here at Arctic Air Heating and Cooling, your comfort is our priority. We offer repairs and installations that include free estimates, 24/7 service, with over 30 years of experience.
Overview
Current Top Pro
Hired 24 times
1 similar job done near you
Background checked
License verified
6 employees
14 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Check and Credit card.
Customers rated this pro highly for work quality, professionalism, and punctuality.
Excellent 4.9
90 reviews
5
95%
4
3%
3
1%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Terry Q.
Jul 14, 2026
•
Hired on Thumbtack
Jay from Arctic Air Heating and Cooling arrived promptly and efficiently replaced the failed capacitor in my AC unit. The entire process was very smooth!
Arctic Air Heating and Cooling's reply
Thank you, Terry! We’re glad Jay arrived on time and got your AC back up and running smoothly. We appreciate you choosing Arctic Air Heating and Cooling.
Central Air Conditioning Repair or Maintenance
Amanda P.
1 month ago
•
From Google
Excellent communication and service! I'm very pleased with the knowledgeable tech who came to my home and fixed a horrible drain clog problem on our AC unit.
Arctic Air Heating and Cooling's reply
Hi Amanda, thank you for taking the time to leave us a review! We're so glad our technician was able to get your A/C drain clog taken care of and keep you informed throughout the visit. We truly appreciate your kind words and your trust in Arctic Air. If you ever need us again, we're just a phone call away!
Sid S.
Jul 15, 2026
•
From Google
Did a fantastic job walking through the entire A/C system upstairs downstairs, analysed the issues, very honest with what he found fixed it, cleaned up . All in 90 mins. Great attitude, very pleasant. The office lady supporting him was also very pleasant and helpful. I will now make them my new A/C support.
Arctic Air Heating and Cooling's reply
Thank you, Sid. We’re glad our team took the time to check both systems, explain the issue, and get everything handled. We appreciate your trust in Arctic Air.
Joseph T.
Jul 15, 2026
•
From Google
It was quick and simple. Damreya was great and offered good advice and recommendations. We believe heavily in preventative maintenance so were glad to have made the connection and schedule them to come every 6 months for a tune up.
Arctic Air Heating and Cooling's reply
Thank you, Joseph. We’re glad Damreya took good care of you and helped you plan ahead. We appreciate your trust and look forward to keeping your system running well.
Chance H.
Jul 18, 2026
•
Hired on Thumbtack
The person in the office said they would explain to the tech that this was a lease/tenant situation and the tech was unaware so it made for some uncomfortable/inappropriate discussion in front of the tenant.
What should the customer know about your pricing (e.g., discounts, fees)?
We offer up front pricing after the diagnosis and trip charge. For residential that is a $149 diagnostic, which covers the trip charge and a half hour of labor. For commercial properties the trip charge is $99 and the diagnostic is an hourly rate at $150 per hour. We won't make any repairs without discussing it with you first.
What is your typical process for working with a new customer?
We'll contact you by phone or by text to set up your customer account. That'll include name, phone number, email, and address. After that we'll get with our dispatcher to get you scheduled for service.
What education and/or training do you have that relates to your work?
Our service manager is a licensed Texas state contractor. All of our technicians have a degree in HVAC-R or have the equivalent in field experience. All of our technicians are also EPA 608 licensed. All our technicians have completed a background check
