FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Full-time assistants are $11/hour ($1,950/month for 174 hours) and part-time assistants are $12/hour ($1,100/month for 87 hours), billed monthly. There are no recruiting fees, setup fees, or long-term contracts. You can adjust hours or end the arrangement month to month.
- What is your typical process for working with a new customer?
We offer a free consultation so we can better understand your needs and discuss how we can help. If we're a good fit, we'll reach out to our global network of pre-vetted talent and find a full-time virtual assistant for you in 2 weeks or less. Before your VA starts, we'll help you get the right documentation and instructions in place to ensure smooth onboarding. For healthcare practices, we start with a free consultation to understand your practice, systems, and the tasks you want covered. We then send pre-vetted candidates for you to interview, often within 48 hours and typically within two weeks. Once you choose someone, we sign a BAA with your practice, the assistant signs one too, and we help with onboarding into your EHR, phone system, and workflows. Our team checks in regularly after placement.
- What education and/or training do you have that relates to your work?
Ataraxis Management’s founder has more than a decade of recruiting experience. Co-founder Ashleigh Atuahene has a BS in psychology, provided one-on-one ABA therapy under a licensed therapist, and spent years in behavioral health and medical practice administration. Our assistants are college educated, fluent in English, HIPAA-trained, and screened for healthcare experience. We accept fewer than 5% of the candidates we screen.