FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our roofing inspections are FREE, which includes both drone analysis and satellite imagery that are used in determining the full scope of the project's estimate. Your satisfaction, safety, and security are our main concerns. Our bids are based on actual cost-plus basis.
- What is your typical process for working with a new customer?
After a date is set, we prefer to physically meet with our clients on-site to discuss the project, as well as earn their trust so they're comfortable every step of the way. Moving forward, we will analyze the scope of work and prepare an in-depth, detailed estimate.
- What education and/or training do you have that relates to your work?
Our staff is comprised of roofers, carpenters, trim carpenters, and engineering specialists with a combined 150 years of experience. Mid-Coast Services is owned and managed by former insurance claims adjusters with a broad range of management and adjustment expertise.