Hazel Brown Law Firm, PLLC
About this pro
Our firm provides a more personalized and personable approach than most professional services in the legal field. Our attorneys work to make themselves available and accessible for their clients as much as possible. We strive to achieve the best possible outcome and do not settle for less than every penny or benefit we can get for our clients. Helping people who need our services in a time of life challenges. Attorneys need to remember that most of the time when a client calls - it is because a problem has come up - usually a pretty serious one. That impresses upon us the importance of our work.
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- What should the customer know about your pricing (e.g., discounts, fees)?Unless it is a flat-fee case, billing is per an hourly fee schedule: Senior attorneys bill at one rate. Associate attorneys bill at one rate. Certified paralegals have one rate. Legal assistants have one rate. Expenses are tracked and billed back to the client. The initial retainer fee secures firm availability and acts as a deposit from which time and expenses are drawn until the retainer is exhausted.
- What is your typical process for working with a new customer?Our staff is dedicated to getting to know our clients on a personal basis. We can set up an initial consultation in the office or over the phone. This will allow us to determine what needs to be done on your case. If there is a consultation fee, it is applied toward a retainer. Initial retainers are based on the complexity and needs of each case.
- What education and/or training do you have that relates to your work?12 years of experience, having handled hundreds of cases in our area.