FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Kalekon, we offer discounts to veterans and seniors. We respect them and we’re always willing to help people who needs.
- What is your typical process for working with a new customer?
I start by listening and understanding the customer’s needs before recommending any work. I carefully inspect the project, explain what I find in simple terms, and provide clear options and expectations. Once we agree on the scope, I keep the customer informed throughout the entire process and make sure the job is completed properly, professionally, and with attention to detail. My goal is not just to complete a job, but to make the entire experience as stress-free as possible.
- What education and/or training do you have that relates to your work?
My experience comes from hands-on work in the restoration and reconstruction industry, including property inspections, remodeling, water damage restoration, mold remediation, drying procedures, demolition, cleaning, and estimating. I have extensive experience evaluating affected areas, documenting conditions, developing scopes of work, and communicating restoration needs to property owners and insurance-related professionals. I also have experience using industry-standard estimating software and following professional restoration practices.