FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Purus Cleaning strives to accommodate to all of our clients. Since we value the relationships between our customers more than anything else, we are extremely reasonable with our pricing. We take into account various factors that many of our competitors don’t while formulating our estimates. That’s what makes Purus Cleaning different.
- What is your typical process for working with a new customer?
Purus Cleaning establishes great relationships with our customers from the start as we always maintain open communication. Our clients always feel free to contact us about anything, even if it’s just a question. We establish that relationship by being precise in the information we provide our customers. We explain our methods which include top of the line equipment in this industry. All of this, in depth information we provide our customers, leaves them with a complete understanding of what exactly will be done, and what expectations to have as we tackle each project. Finally, our customers develop a deep trust as they know we respect their privacy and Home...
- What education and/or training do you have that relates to your work?
I have been a Service Manager for a large company for a couple of years. I had the opportunity to deal with many different personalities as I had to manage my own employees, while always pleasing my customers. I had to problem solve everyday, so there’s no task I can’t handle. That’s why the level of service I provide at Purus Cleaning, is unmatched.