CareTech Pro - Wi-Fi & Smart Home - Sr. Sys. Tech.

$125/hour

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About

“Senior Systems Technician • Wi-Fi, Cameras, Smart Home & Tech Support” Fast, reliable, and professional tech help — without the confusion. My name is Malcolm Brown, Senior Systems Technician and owner of CareTechPro, serving the New Waverly • Huntsville • Conroe • Willis areas. I specialize in Wi-Fi improvement, home networking, smart home installations, TV mounting, security cameras, computer troubleshooting, and general tech support. With over 20 years of hands-on experience, I provide clean, professional work, clear explanations, and guaranteed customer satisfaction. If it plugs in, connects, turns on, or needs setup — I can take care of it. Same-day and next-day appointments available.

Overview

Serves New Waverly, TX

Background checked

1 employee

5 years in business

Business hours

Sun5:00 am - 9:00 pmMon6:00 am - 6:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, Square cash app, and Zelle.

Services offered

Service type

Usage type

Personal (Home)

Commercial (Office)

Device type

Computer

Telephone system

Router

Projects and media

Credentials

Background Check

Malcolm Brown

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
• Wi-Fi / Network Diagnosis: $49 • TV Mounting (Basic): $75–$125 • Camera Install (Per Camera): $50–$85 • Smart Home Setup: $50–$100 • General Tech Support: $50/hr • Full Home Network Setup: $125–$250 • Computer Support: $60/hr
What is your typical process for working with a new customer?
My process is simple, fast, and professional: 1. Quick Assessment I ask a few questions about the issue or project to understand your goals. 2. On-Site Evaluation I check your equipment, layout, signal strength, or mounting location and explain all options clearly. 3. Transparent Pricing I provide a straightforward estimate so you know exactly what the job will cost. 4. Professional Install or Fix I complete the work cleanly, safely, and with attention to detail. 5. Testing & Education I test everything with you, verify the results, and make sure you understand how it all works. 6. Follow-Up Support I stay available for questions and future upgrades if you ever need help again.
What education and/or training do you have that relates to your work?
College - Administrative Information Systems Work - Former Systems Analyst, Former Systems Manager Business Owner - Years of Computer building, network design, installation, and maintenance.