- What should the customer know about your pricing (e.g., discounts, fees)?
we offer 15% off to law enforcement and firefighters and teachers and 20% to senior citizens on labor . Also this gets people confused at times when doing a Plumbing call is a set rate and Handyman Services are another rate and if doing both on one job we split the time accordingly.
- What is your typical process for working with a new customer?
when working with a new customer is no different to us than a repeat customer we treat everyone the same and do everything we can to satisfy our customers if it's not right we make it right
- What education and/or training do you have that relates to your work?
I myself have been working under a master plumber with whom works here as well for about 16 yrs on the job training as for Tim Gore he's a master plumber license in the state of Texas for about 20 yrs now and had his journeyman license for about 6 yrs before that so combined knowledge and on the job training about 42 yrs experience. Handyman Services all our lives as well