FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
That’s why we don’t commoditize our digital marketing solutions. Instead, we present a plan based on research and experience, but remain agile, making recommendations and updates based on data. This approach allows us to work with you to achieve your goals, whether that’s a reduced cost of customer acquisition, a shortened sales cycle, better-qualified leads or increased brand awareness.
- What is your typical process for working with a new customer?
A collection of creatives on a passion and results-driven mission to design, write and code custom digital marketing solutions not just for our clients, but for their clients. We’re where the right brain meets the left brain and our strategy-based services are built on real relationships, not egos. Discover Our strategy team answers this question through consumer insights, ecosystem planning, and reframing problems to enable businesses to think, act and communicate more effectively. Strategize Every client is different, so we like to dig in and develop a custom digital marketing strategy that can help you overcome the unique challenges identified in the discovery phase. Create After a direction is determined in the strategy phase, we really get to work researching your competition, reviewing analytics, brainstorming features and drafting designs and copy. Build As a platform and technology-neutral firm, nothing we do is one-size-fits-all, but it is all done with your strategy and customer in mind. From e-commerce sites with custom widgets to native mobile apps to targeted PPC campaigns, we make sure your business is expertly represented at the forefront of digital. Measure Metrics are key to determining what’s working. And what’s not. We provide detailed weekly / monthly reports to showcase ROI. We’ll even walk you through the data so you can tell your boss how awesome you are.
- What education and/or training do you have that relates to your work?
There’s a good chance we’ve worked within your field, but our greatest value might be the perspective we can offer from outside of your industry. We provide you unique strategies and tactics that have proved effective in other business sectors. Think of us as cross-pollinators.