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Hero Plumbing + Drain

Top Pro

Licensed
Licensed
$20/service call

(waived if hired)


Drain problem

Responds in about 1 min


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About
At Hero Plumbing + Drain, we believe every homeowner deserves honest, expert plumbing service at a fair price. We don’t just fix problems — we deliver lasting solutions with integrity and care. We know plumbing issues can come up unexpectedly, so we offer interest-free, zero-down financing options to help you move forward without the stress. Serious service. Super results.
Overview

Current Top Pro

Hired 12 times

Serves Porter, TX

Background checked

License verified

2 employees

2 years in business

Business hours

Sun9:00 am - 4:00 pmMon9:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, and Zelle.

Credentials

License verified

Plumber - Responsible Master Plumber (RMP)

License state: TX

Background checked

Passed by Valerie Bacerott on Sep 4, 2025.

Services offered
Drain problem
Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

3.0

2 reviews

5

50%

4

0%

3

0%

2

0%

1

50%


pro avatar
Ryan m.

2 weeks ago

Hired on Thumbtack

The team did a fantastic job. Will use again and highly recommend.

Details: A few pipes • Install pipe to home (from street) • House

Plumbing Pipe Installation or Replacement
pro avatar
Fred S.

2 weeks ago

Hired on Thumbtack

Be more transparent. Show more empathy towards the people who pay you for your services. If your tech states that he fixed the problem, but the client says that the same problem still exists, send a supervisor out to verify the issue at hand and make it right. Don't just say that, if the tech comes out again, there will be an additional charge. That's terrible customer service!

Details: Yes, repair is urgent • Multiple drains have issues • Other issue • House

Hero Plumbing + Drain's reply
Sir, we already told you many times that the work you truly need would cost more but you didn't want to pay for that and you said you would get your handyman to do it and now that your handyman did a very poor job you're trying to call us to fix the work that he did and you want it done for free. We already gave you several discounts. We are happy to come out and fix the problem that your handyman "fixed". We have been very transparent with our prices and very competitive for you considering your financial situation but we can't work for free. The job we did was correct but it was not everything that you needed done and we told you that at the time of service but you chose not to move forward with those options. Feel free to reach out to us if you would like us to fix the problem once and for all.
Plumbing Drain Repair
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