- What should the customer know about your pricing (e.g., discounts, fees)?
The prices vary from house to house. First need to know size of the house, pets or no pets, how much furniture is in the house, kind of cleaning chosen like standard or deep one.
- What is your typical process for working with a new customer?
The first step is reach the customer and pay attention to the needs. After it ,is planned a meeting to show me up the house, talk about how many people will be set up to do the job, how long it will take, kind cleaning supplies, vaccums cleaners, all tools. Give the option to use specific chemicals that be preferred for the customers, which ones of the cleaning supplies would like to avoid. also always ask if somebody in house has allergies. If they have pets in home. I leave them to choose the preference day and time that works well for customer according to their life style.
- What education and/or training do you have that relates to your work?
Business Management. I apply all the knowledge that has been getting by school and personal experiences during the years involved with the environment of the cleaning.