FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We strive to offer competitive pricing without compromising on quality. Our rates are transparent, with no hidden fees, and we provide a clear breakdown of costs before any service begins. Please note that we have a minimum service requirement of 4 hours to ensure the best value and service quality for our customers. For custom requests or larger projects, feel free to reach out, and we’ll work with you to create a pricing plan that suits your needs.
- What is your typical process for working with a new customer?
Initial Consultation: We start with a complimentary consultation to understand your needs and goals. This can be done over the phone, via Thumbtack messaging, or via email, depending on your preference. Scheduling: After that, we schedule the project start date. We’ll confirm all details to ensure we’re aligned on expectations. Project Execution: Our team will begin work as scheduled, maintaining open communication throughout the process. We ensure quality and efficiency at every step. Review & Follow-Up: Once the project is complete, we review the results with you to ensure satisfaction. We’re always available for any adjustments or future needs. Our goal is to make the process smooth and straightforward, ensuring you get the best service from start to finish.