FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At All Saints Carpet Cleaning, we believe in honest, transparent pricing with no hidden fees. Our services are affordably priced based on square footage, condition, and type of fabric or carpet. We WILL NOT add on multiple charges from the initial quote unless upgrades are requested. We occasionally offer seasonal specials and bundle discounts for multiple rooms or combined carpet and upholstery cleaning. Every quote is customized—just ask for a free estimate!
- What is your typical process for working with a new customer?
We start by listening to your concerns and scheduling a convenient time to assess the job. Once we arrive, we do a walkthrough, explain our process, and provide clear expectations. We vacuum, pre-treat, gently agitate, and then apply our dry shampoo method that delivers a deep clean with a fast dry time. We finish with a final inspection to ensure your complete satisfaction.
- What education and/or training do you have that relates to your work?
We’re powered by the trusted DryMaster™ system, and I’ve received comprehensive hands-on training in their patented, eco-friendly, and pet-safe cleaning process. In addition to technical training, I stay current on industry best practices for stain removal, upholstery care, and carpet preservation to ensure your home receives the highest level of service.