FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No trip fees, estimates are always free.
- What is your typical process for working with a new customer?
Schedule a visit for an estimate. Show respect. Understand the need. Estimate the project and get approval. Complete the work. Review for quality and close-out.
- What education and/or training do you have that relates to your work?
Certified Aging-in-Place Specialist (CAPS), Senior Home Safety Specialist (SHSS) backed by the National Association of Home Builders (NAHB) and AgeSafe America.