FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Pure Home Technologies, we believe in complete price transparency. We provide all-inclusive, flat-rate project quotes so you never have to worry about a clock running or 'hidden' charges. Our Pricing Philosophy: Flat-Rate Projects: Instead of hourly fees, we charge by the project (e.g., a standard mount, a 'Frame' integration, or a full theater setup). This ensures you pay for the result, not just our time. $99 On-Site Consultations: For complex home theater designs, we offer a professional on-site estimate. This fee is 100% waived if you hire us for the project. The 'Multi-Mount' Discount: If you have more than one TV or room to set up, we offer significant discounts on the 2nd and 3rd units when completed during the same visit. What’s Included: Every quote includes all necessary heavy-duty anchors, specialized drill bits for stone/masonry, and a full system calibration. We don't charge extra for 'basic' cable management or post-job cleanup. We are committed to providing the best value in North Texas with professional-grade service at a fair, predictable price. A Note on Sales Tax: As a registered Texas LLC, we are required to collect the standard 8.25% sales tax on all hardware and taxable labor in the Town of Prosper and surrounding areas.
- What is your typical process for working with a new customer?
We make professional tech integration simple and seamless. Once you reach out, here is what you can expect: Instant Quote & Scheduling: We provide clear, upfront pricing and find a time that fits your schedule. Pre-Arrival Prep: We confirm your equipment specs (like Samsung Frame or Sonos) so we arrive with the exact brackets and in-wall kits needed. Precision Install: We focus on the details—millimeter-perfect leveling, hidden wires, and secure mounting. Final Walkthrough: We show you the results, test the connections, and ensure you’re thrilled before we leave. Most of our standard installs are completed in under two hours with zero mess left behind.
- What education and/or training do you have that relates to your work?
At Pure Home Technologies, we combine years of field experience with rigorous, brand-specific technical training to ensure every installation meets flagship industry standards. Our qualifications include: Manufacturer-Specific Certifications: I am factory-trained in the integration of Samsung Flagship & Frame TVs, specializing in the precise mounting and 'One Connect' cable management required for a true gallery finish. Sonos Professional Integration: We have completed advanced Sonos Architectural & Networking training, focusing on spatial audio calibration and robust mesh-network configurations to prevent audio dropouts. National Code Compliance: All of our in-wall work is performed using CL2/CL3 fire-rated materials, ensuring your installation is fully compliant with the National Electrical Code (NEC) and Texas building safety standards. Continuing Education: As an active member of the CEDIA (Custom Electronic Design and Installation Association) community, I stay current on 2026 trends in 8K video distribution and AI-driven smart home automation. We don't just 'hang TVs'; we engineer home technology systems that are safe, reliable, and easy to use