FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Price is based on linear footage. Style, type of wood and special hardware also affect the price.
- What is your typical process for working with a new customer?
First contact is useful to pick up the initial measurements and to get a rough idea of what the customer is envisioning. Next step is to send the estimate and upon approval, customer is being put in schedule to start building the kitchen. A day or two before start building the kitchen, a second visit will be programmed to make sure the first measurements are correct. You know: measure twice, cut once :Da
- What education and/or training do you have that relates to your work?
I've been in the residential construction field for over a decade. Also I was a project manager for a general contracting company in the past that specializes in customer service.