If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
What sets us apart from other restoration companies - we treat your property like it's our own. We are your water damage cleanup professionals. First we remove (if necessary) and dry, and if requested, we can repair. We do not leave until your are 100% satisfied. We will hold your hand through the entire process - from filing the claim, communicating with the adjusters, and restoring your property back to its pre-loss condition. We take pride in returning our customer's lives back to some normalcy.
Overview
Hired 5 times
Serves Richmond, TX
Background checked
5 employees
10 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, and Zelle.
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
13 reviews
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100%
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Read reviews that mention:
Shannon H.
2 weeks ago
•
Hired on Thumbtack
I highly recommend One Touch Remediation and Restoration. Their team demonstrated professionalism, punctuality, and flexibility while restoring both my garage and bathroom. The crew arrived on time clearly explained the process worked diligently to ensure that the mold was completely removed and that the area was dry, and the affected areas were properly restored. The attention to detail and matching my previous tile work gave me confidence that they cared about doing the job right. There were also incredibly flexible with accommodating my schedule, and addressing any questions or concerns that I had about the project.
Details: Mold removal • No personal impact • Owner
Mold Inspection and Removal
Mariana J.
May 11, 2026
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Hired on Thumbtack
They responded so promptly to my request and were able to solve the problem right away. Sergio and his team were very thorough in their inspection and also in making sure everything was well done after they completed the job.I would highly recommend them!
Details: Mold removal • Owner
OneTouch Remediation & Restoration's reply
Thank you! It was our pleasure to serve you.
Mold Inspection and Removal
Phillip B.
Jul 23, 2026
•
Hired on Thumbtack
Aaron and his team did an outstanding job. Couldn’t be more impressed from start to finish
Details: Mold removal • Owner
Mold Inspection and Removal
Michael C.
Apr 7, 2019
•
From Google
I am a licensed mold inspector and routinely have the opportunity to inspect the remediation work they do. I can say without hesitation that they do great work, follow protocol and are very fairly priced. Recommend 100%.
samantha F.
Apr 10, 2017
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From Google
My teenager left the hot water on in the sink. flooded the whole place. I heard about this new restoration 1 in the Sugarland area. They were so friendly and courteous! they did an impeccable job restoring my water damaged floor in the bathroom bedroom and hallway. The team was precise about the details. I think it even looks a little bit better than before! I am impressed! Definitely would recommend to anyone who needs it.
Credentials
Background Check
Serle Soverall
FAQs
What is your typical process for working with a new customer?
Free inspection to assess the damages at their home or business. After the assessment is completed we can provide a quote and start on the job (with the permission of the homeowner of course).
What education and/or training do you have that relates to your work?
All of our technicians are certified through the IICRC.
What advice would you give a customer looking to hire a provider in your area of work?
In our profession, an urgent response is important. Any delay in the clean up and dryout of water can cause long term damages to ones property. If a water mitigation company doesn't start a job immediately, find another company that will.
