FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive prices, and we guarantee your satisfaction. Always ask about package deals if you need more than one of our services or if we're running any special promotions. Please keep in mind our Social Media Management services start at $600 per month. We don't lock in our clients with yearly commitments. Our plans are month-to-month, with 30 days cancellation policy.
- What is your typical process for working with a new customer?
We will first send over a link to a questionnaire. At the end of the questionnaire you are able to schedule a free discovery call to better understand your needs. Then, we will send you a proposal and if you want to move forward, we send you a contract with the next steps. From there, we will get the information we need from you to get started!
- What education and/or training do you have that relates to your work?
Lexi has a BA in Business Management and has taken multiple Social Media Courses. She is certified with the platform WordPress Hosting Services.