FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
While it is natural to look for affordable options for construction services, the lowest price is not gonna get the best results... price is "what you pay" but value is "what you get". At Salterra we believe that the most valuable projects are built on experience, attention to detail and materials that last. We balance fair pricing with quality, communication, and reliablity.
- What is your typical process for working with a new customer?
- We start by scheduling a visit to review your project in person, learn about your goals, and discuss your ideas. - After the walkthrough, we prepare a clear, free estimate tailored to your scope of work. - We focus on fair pricing that balances quality craftsmanship, professionalism, communication, and reliability. Our goal is to deliver lasting results and we stand confidently behind the work we provide. - Once you receive the estimate and feel comfortable moving forward, we’ll get you on the schedule based on your availability and material readiness. From start to finish, we prioritize communication, timelines, 100% transparency, and a smooth customer experience all through out
- What education and/or training do you have that relates to your work?
I began my journey in the construction industry over 20 years ago, starting with five years of specialized experience in tile work. I then transitioned into project management, overseeing home builds for a reputable company in Dallas for three years. Later on, I managed a construction company in Rockwall for several years. Now, as the owner of my own remodeling business, I bring a wealth of hands-on experience and a deep understanding of every facet of construction and remodeling.