Neowave Technologies LLC

Oklahoma City, OK

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About this pro

At Neowave Technologies LLC, we aren't just another computer repair shop! Since 2001, we've forged relationships with our customers, found out what their technology needs are, and promptly provided them with an efficient and cost-effective solution. Our offices are located inside Geekdom in downtown San Antonio. Geekdom represents the heart of all things TECH in San Antonio, and is a perfect fit for Neowave to call home!

Here is a summary of the products and services we provide to business and residential customers:
- technology sales and support (computers, servers, networking equipment, monitors, printers and more!)
- desktop/laptop upgrades & repairs
- experienced at both Apple and PC computers
- hardware and software-based security solutions
- virus/spyware removal
- data backup & recovery
- business consulting
- website design, hosting and support
- mobile device repair (cracked screens, buttons, etc)
- iPad, iPhone, Android repairs
- we use sophisticated Remote Support software for all of our customers
- SLA / long-term support contracts available

Our clients include residential customers all the way to 50+ node business clients with multiple offices and cover the San Antonio and Austin areas.

Location

Oklahoma City, OK 73134

Years in business

16

Number of employees

3

Times hired on Thumbtack

12

Reviews

15 Reviews
  • David P. Jan 23, 2017
    Computer Repair
    Verified Review
    Honest, Fast, & Complete Service, that's Ben!
    Ben performed the job with the fewest charged hours possible and under great duress as the "Great January Ice Storm" was hovering over the city(which never showed up). None the less, Ben, worked through the night to make sure I would not be without the "net". If you have an emergency fix that really is a time constraint, Ben is your man.
  • Brian L. Sep 27, 2016
    Printer Repair
    Verified Review
    Excellent
    He came exactly when he said he would, spent time diagnosing the network issue, and effective in tackling the issue. I would highly recommend him.
  • Janell S. Dec 19, 2015
    Phone or Tablet Repair
    Verified Review
    I was having issues with my Samsung Galaxy S5. It was and still is overheating and shutting down. I turned my phone in overnight for a diagnostic and was hopeful it would be repaired based on the 5 star reviews. The day that I was supposed to have my phone picked up Ben was late. He did call to let me know that he would be but by the time he got my phone since it was later in the day he would have to keep it overnight to see what was wrong with it. I agreed to let him take my phone which left me without a phone overnight. I received a call on the phone I had borrowed about 2 hours later saying the test came back good and now my phone would have to go the bench to see what was wrong. I agreed on being charged an extra hour hopeful that it would be fixed or at least I would know what was wrong with it. The next day there was another miscommunication with the time my phone was supposed to be given to me. When I finally received my phone there was a noticeable spec on the screen that I had never seen before I was told that it showed up after it was thoroughly cleaned. On any phone smudged or not that would have been seen. At the end of it all I was told nothing was wrong with my phone. So I basically paid $90 to be without a phone for a night, for it to be returned in a condition it was not in before and to only have diagnostics ran on it. So I paid $90 for a diagnostic and the fact that he pressed factory reset something I could do myself. And I will admit I have dropped my phone but there was never anything wrong with my screen not a crack, chip, anything wrong with my screen. Oh and by the way within 5 minutes of turning it back on it was blazing hot again. Next time I will try out the Walmart cell phone repair shop. They actually have free diagnostics.
  • Iris S. Dec 18, 2015
    Computer Repair
    Verified Review
  • Hernan R. Dec 5, 2015
    Data Recovery Service
    Verified Review
    My external hard drive crashed, and needed the information from it.
  • Mirek W. Nov 18, 2015
    Fast, affordable, good communication.
  • Gayle G. Nov 16, 2015
    Computer Repair
    Verified Review
    Ben Tovar contacted me right away after I entered my request in thumbtack. My computer was hung up on trying to open Windows. He and David came that same evening (a Friday) to check it out and ended up having to take it with them to repair. David delivered it to me the following Monday and set everything back up for me. Cost was very reasonable , the timing was excellent and they did a great job. I will certainly use Neowave Technologies again and recommend to my friends.
  • Daniel W. Feb 27, 2015
    Had water damage on my Macbook Air. Ben fixed my computer at half the time and cost Apple was going to charge. Computer is now working better than ever! Definitely will use Neowave Technologies for future IT needs. If you're in need of computer repair, use Neowave. You won't regret it.
  • Christopher C. Feb 14, 2015
    Mr. Tovar was a blessing to me, when my Laptop that I had at the time went out. He was prompt and thorough in finding out the problem. He also went out of his way in getting my laptop fixed and returning it to me. I would highly recommend him to friends and associates for computer problems.
  • Hortencia A. Feb 12, 2015
    Ben is very knowledgeable in computers. He replies quickly to all emails and will also call you as well to explain how the problem can be remedied. He is very professional and very fair with his prices.
  • Danny O. Feb 11, 2015
    Ben Tovar has helped many of my friends and I with prompt computer repairs. He is extremely knowledgeable about PC and Mac products. If someone needs computer help, I always give them Ben's contact info.
  • Nina N. Feb 5, 2015
    Computer Repair
    Verified Review
    Complete professional!
  • Pilar C. Jan 23, 2015
    PC Computer Repair
    Verified Review
    Only one wor can describe the work that is done by Ben Tovar....AWESOME!! He has helped me Andy family quite a bit with our computer needs and we will continue to use his services in the future.
  • Alan W. Jan 11, 2015
    Ben is great. He knows what he is doing. Has saved the day many times, and he is responsive. I had a computer stolen and within 24 hours, he totally replicated everything I had before on the new one.
  • Megan C. Oct 7, 2013
    Ben is a great guy and businessman! Very efficient, timely, and kind. Wonderful to work with and a great character to boot. Highly recommended in my book!