What should the customer know about your pricing (e.g., discounts, fees)?
we charge by the room to provide easier estimates over the phone
What is your typical process for working with a new customer?
when hired we go over the entire job with the customer and identify exactly what the customer wants and then explain our process and what results the customer can expect
What education and/or training do you have that relates to your work?
we have over a year of hands on experience plus training for many types of cleaning jobs