FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing may vary depending on the type of service provided. The service call fee is $59. However, if the customer accepts the service we offer, this fee will be waived and applied toward the total cost. There are no hidden fees – all charges are clearly communicated in advance.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer starts with an initial consultation or service call to assess the issue or service needed. Based on our assessment, we provide a detailed explanation of the problem and a clear estimate for the work. If the customer agrees to proceed, we schedule the service at a convenient time. Throughout the process, we maintain open communication to ensure the customer is informed and satisfied every step of the way.
- What education and/or training do you have that relates to your work?
We have completed specialized training in appliance repair, covering both theoretical and hands-on instruction. I am skilled in repairing all types of household appliances, including refrigerators, washing machines, dryers, dishwashers, ovens, and more. In addition to holding relevant certifications, Our years of experience allow us to diagnose and fix a wide range of issues professionally and safely."