FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent and competitive pricing with no hidden fees. A $99 diagnostic fee is required for service appointments, which will be applied to the total cost if the repair is completed with us. We also provide seasonal promotions and discounts for new customers, veterans, and senior citizens.
- What is your typical process for working with a new customer?
Our process begins with a quick consultation to understand your needs. From there, we schedule a service visit at your convenience. After a thorough diagnostic check, we provide a detailed quote and timeline. Once approved, our certified technician will complete the work efficiently and professionally.
- What education and/or training do you have that relates to your work?
Our team is fully licensed and certified in HVAC systems, refrigeration, and heating. We stay up to date with the latest industry standards and technology through ongoing training and continuing education courses.