FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Zero to Hero Home Remodeling, we believe in fair and transparent pricing. While we may not always be the lowest bid, we never compromise on quality or cut corners to win a job. Your investment goes toward skilled craftsmanship, premium materials, and a project done right the first time. We offer detailed estimates so you know exactly where your money is going, and we’re committed to giving you lasting value, not just a quick, cheap fix.
- What is your typical process for working with a new customer?
We start with a conversation to understand your vision, needs, and budget. From there, we provide a detailed, itemized estimate so you can see exactly what’s included. Once approved, we create a clear timeline, maintain consistent communication throughout the project, and handle every detail with professionalism. We believe trust is built through transparency, so you’ll always know what’s happening and when.
- What education and/or training do you have that relates to your work?
Our team brings years of hands-on construction and remodeling experience, coupled with ongoing training in the latest building techniques, materials, and safety standards. We stay up-to-date with industry best practices so our clients can enjoy durable, beautiful results that meet or exceed building codes.