FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No-charge estimates, and pricing is for the scope of the project. We encourage clients to purchase and provide their own materials to save money, but we are happy to provide materials lists or to include materials in our job pricing. Our goal is to make it easy for you to work with us!
- What is your typical process for working with a new customer?
We aim to provide an estimate within 3 days. We will arrive to review the project, generate an estimate for your review, and once approved we will schedule the project to be completed. Once completed, we will review the work with you to ensure that it meets your expectations.
- What education and/or training do you have that relates to your work?
Our Lead Technician has breadth of skill, specializing in carpentry, decks, and patios. In addition, we are certified by Age Safe America as Senior In Home Safety Specialists, and by the National Association of Home Builders through their Certified Aging in Place Specialists program. TruBlue nationally is recognized for its ability to provide valued services around aging in place and access to niche products in support of our mission to reduce the risk of slips and falls in the home.