- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are at a set rate depending on the day and time.... Weekday Daytime 8-5 are standard rates and After hours, weekends and holidays are premium
- What is your typical process for working with a new customer?
Customer contact,.. We then discuss their needs, their best option that will meet their goal. Most cases, we can do a remote quote although some have to be a Ballpark range before hand so our customers know what their cost ranges could be.
- What education and/or training do you have that relates to your work?
I’ve been a licensed Locksmith and Access Control Technician for over 16 years and my business partner in Austin, has been a locksmith for over 14 years.