By The Book Plumbing
4 years in business
Customers rated this pro highly for work quality, value, and professionalism.
- What should the customer know about your pricing (e.g., discounts, fees)?
All verbal or electronic quotes are speculative at best. Once our plumber is able to physically see the problem, he will present an accurate quote on the best way to proceed to repair or replace the item. We do offer discounts for those who serve our community as First Responders, Law Enforcement Officers, Military Veterans (active or retired), and additionally for Senior Citizens 55+. Bulk pricing discounts are available for both Water Heaters and new Toilets supplied by our company. Check out our website at ByTheBookPlumbing.com for additional discounts we offer.
- What is your typical process for working with a new customer?
We prefer to take down the customer's name, address, and email in order to save to our system for future reference. After that, we set a window of time to arrive at the jobsite to give an accurate bid.
- What education and/or training do you have that relates to your work?
By The Book Plumbing is owned by James Smith, Texas Responsible Master Plumber license number #41669. James has over 10 years in the Plumbing Trade. We are certified through "Uponor" Pex and "Gastite" to work on their respective product.