Grand Oaks Plumbing & Drain
Grand Oaks Plumbing & Drain

Grand Oaks Plumbing & Drain

Top Pro

Offers remote services
Discounts available
Offers remote services
Discounts available
$39/on-site estimate

(waived if hired)


Select a service
Zip code
Property type
Repair urgency

Responds in about 9 min

Introduction: Grand Oaks Plumbing & Drain is a plumbing service company that focuses on relationships, honesty, transparency, and craftsmanship. We strive to create a win-win solution for every plumbing need our clients may have. With over 30 years combined experience in the trade and having a full understanding of the plumbing service industry, we anticipate gaining the trust of our community so that we may serve them for years to come.
Overview

Current Top Pro

Hired 62 times

7 similar jobs done near you

Background checked

License verified

3 employees

1 year in business

Payment methods

Apple Pay, Cash, Check, Credit card, Google Pay, Square cash app, Stripe, Zelle

Social media

Facebook

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

All year

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear gloves during the job

Featured Projects

111 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

49 reviews

5
98%
4
0%
3
0%
2
0%
1
2%

Read reviews that mention:


Gwen E.

Plumbing Pipe Repair

Excellent experience with Grand Oaks Plumbing. Charles was very knowledgeable in what he was doing. Friendly and easy to communicate with. Will definitely hire again.
Jul 23, 2021
·
Verified
Sabrina S.

Plumbing Pipe Repair

Charles arrived on time and ready to work. He was an excellent listener, and it didn't take long before he was asking such excellent questions to see how he could help our plumbing problems. He worked quickly, and was so neat when he finished we hardly knew he was there. We will always call upon Charles from now on, he is smart, helpful and his problem solving skills are excellent.
Jun 11, 2021
·
Verified
Sonya S.

Plumbing Pipe Repair

This is my second time using this company and again they have not disappointed. In the midst of an plumbing emergency and they could not come immediately, they stopped doing what he was doing an walked me through the steps to at least temporarily remedy the situation. More than grateful and reasonable amount for repair.
Grand Oaks Plumbing & Drain's reply
Thank you! Let us know if you need us in the future!
Jan 7, 2021
·
Verified
Linda D.

Plumbing Pipe Repair

12/29/20 I recently had some Plumbing Issues with my Toilet backing up and a clean out from the Line was getting costly. It was mentioned that I may have Tree Roots in the line. I took my time to find a Plumber knowing that it is Expensive and a Plumbing Co who's Honest, Dependable, Professional in their Work etc also a Co who would take the time to listen and not rush of the Issues facing with and knowing Its and Emergency that have to be dealt with ASAP. I've called upon other Plumbing Co in the past and wasn't Satisfied. I carefully Read a couple of Plumbers Reviews and chose Grand Oaks Plumbing & Drain. Mr. Kevin Jaczek came out, he listened, didn't rush, took his Camera and saw Tree Roots in the Line while I watch. There was no need for a second opinion. The next thing was to talk about the Cost to Repair, knowing this was going to be a lot of Digging, Replacing with New Lines, & New Clean Out plus they offered Finance if needed. I had already talk and got an opinion if it was Tree Roots from another Certified Plumber who I knew out of East Texas, so it may it easier for when I called Grand Oaks. Mr. Patrick Middleton, Owner sent a text when Mr. Kevin Jaczek, both Owners, would be arriving to discuss my Plumbing Issues. Grand Oaks Plumbing, both the Owners came Today 12/29/20 and their Team Crews, to Repair my Toilet Plumbing issues, took pictures before & after, cleaned up, explained everything thats included in the Warranty. It meant a lot to see both Owners of the Co working together with their Crews to get the Job Well Done. I Highly Recommend Grand Oaks Plumbing & Drain with a 10☆ A Happy Customer God Bless!! Thank You, Mrs. Denman Oakhurst, Tx
Grand Oaks Plumbing & Drain's reply
This means a lot Mrs. Denman! Thank you so much for choosing us to help you out!
Dec 29, 2020
·
Verified
Blanca T.

Plumbing Pipe Repair

Grand Oaks & Plumbing and Drain are a great company. Their service was exemplary to say the least. They were true to their estimate and even though there were a couple of plumbing issues that had not been included in the estimate; they were compassionate enough to fix the issues at no cost. The entire service was courteous and professional. We will definitely use their services again and will recommend them to others. Patrick Middleton and Kevin Jaczek are true professionals to include their crew. Thank You
Grand Oaks Plumbing & Drain's reply
Thank you so much!
Dec 10, 2020
·
Verified
Credentials
License

License Type: Plumber – Master (TX)

License verified on 9/24/2020

Background Check

Patrick Middleton

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We offer flat rate pricing. If it takes us 1 hour to make a repair at one house but 4 hours to make the same repair at another home, it will be the same price. Our prices will cover labor, material and the cost of doing business. With the requirements in the State of Texas for insurance and licensing, the cost of running a plumbing service company can be expensive, if you are doing it correctly.

  • What is your typical process for working with a new customer?

    We evaluate the issue you called for, then inspect any plumbing that may be related to the issue. All plumbing is connected in one way or another. When we determine what needs to happen, we will give you options to repair, replace what issues we found. We ask a lot of questions. We need to know what your wants and needs are and find out what is important to you so we can give you the best options we have available.

  • What education and/or training do you have that relates to your work?

    It takes 8000 hours working under a Master Plumber to be eligible to take your Journeyman exam. Typically takes 6-8 hours for the exam. After you get your Journeyman License, you have to hold you license in good standing for 4 calendar years before being eligible to take your Master Plumber exam. Another 6-8 hour exam. At a minimum, you have 8 years in the trade before you can become a Master Plumber. Plumbing Licenses matter!

Not what you’re looking for?

No problem: we have pros for every job.