USA PROCESS

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About

Guaranteed first service attempt within 48 hours and rush delivery available. We are one of the most persistent at getting the job served. We enjoy getting the results you deserve. We offer live updates via email or text. Most of our successful service is within the first 48 hours.

Overview

Hired 74 times

3 employees

9 years in business

Business hours

Sun7:00 am - 7:00 pmMon7:00 am - 7:00 pm

Payment methods

Ask this pro about their preferred payment method.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2017

Services offered

Work location

I travel to my customers

Projects and media

3 photos

Projects and media

3 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and punctuality.

Great 4.8

33 reviews

91%

Read reviews that mention:

Amber W.

Jun 15, 2016

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Hired on Thumbtack

USA Process was fast, diligent, and communicative in handling a tricky service of process. I will definitely use them going forward for all of my service needs in Houston!

Process Serving

Alison B.

Jul 20, 2016

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Hired on Thumbtack

Service was very prompt, I asked that he try early in the morning and that was successful, price was reasonable. No issues whatsoever.

Process Serving

ZO B.

Jul 4, 2016

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Hired on Thumbtack

I was especially satisfied with the services of Douglas Greene of USA PROCESS. I needed their services related to a custody case in the State of Maryland. I knew that my ex was planning to relocate within 10 days of the end of the month and it was critical to my purpose that she be served before leaving the state of Texas. Because I was not familiar with any of the Texas companies, I went online to scope out some options for process servers in the area. I didn't know one company from the other. I found the Thumbtack site, entered my details and received responses from multiple companies that were interested in taking the job. Although I submitted my inquiry on Thumbtack, I wasn't quite ready to commit, as I was still waiting for my attorney to produce the necessary paperwork. Of all the Thumbtack responses, Mr. Greene contacted me personally, via the site at least three times, inquiring if I was still interested in the services. None of the others reached out to me beyond their initial response (which also none of the others were personal responses, instead just generic responses with contact and fee info). This is where he first won my attention. For me, this struck me as an individual that was both proactive and persistent, just the kind of qualities one would need for the task at hand. I suspected my Ex would be a challenge, as she was anticipating being served and I knew she would attempt to evade the process. I hired Mr. Greene, provided him with as much information as I had and emphasized how critical my timeline was. On the first day after receiving the required legal documents, he made his first attempt within an hour of receiving the paperwork. As I initially anticipated, he was diligent and persistent. He sought after her at her residence, her workplace, her current significant other's residence and even neighboring eateries, in his attempts to locate her. He was even able to identify both of their vehicles in his efforts. He was thorough and tenacious. He provided consistent communication, as he called or texted me with updates at every turn. He kept me aware of his plans and next steps. This was especially reassuring, because I was on pins and needles, concerned about her being served before she was able to leave town. Finally, within a week, I got the call…SUCCESS!!! It was done! Mission accomplished and she was served!!!!!! As an added bonus his rates were extremely reasonable. This was particularly important to me, because I already had mounting legal fees pertaining to my legal battle. As a private individual seeking his services, he provided me a flat fee, where all the other companies indicated that they had additional charges for more than 3-4 attempts, for expedited services, if your subject was not located within a certain area/range and they also charged additional hourly fees if they would need to wait around and stake the individual out. If you are looking to have someone served, particularly if you expect they will provide a challenge, you can trust that Mr. Greene is persistent and tenacious, will go above and beyond, doing everything within his power to get the job done! He's good at what he does.…. a true professional!

Process Serving

Ramil k.

Jan 30, 2017

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Hired on Thumbtack

The company gets the job done, stays in constant contact, and has reasonable prices... there is nothing to complain about.

Process Serving

Sara K.

Nov 1, 2016

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Hired on Thumbtack

Mr. Greene was amazing from the get go. My Florida law firm needed to serve some court documents on a Texas entity which turned out to be rather challenging. Mr. Greene kept me very informed and up to date with the status of service of same. I will definitely keep USA Process in mind for the future.

Process Serving

FAQs

What types of customers have you worked with?
We work with individuals, attorneys, courts, debt collectors and anyone needing process service.
What advice would you give a customer looking to hire a provider in your area of work?
Look for someone who will give you constant updates so you know the work is being done to your satisfation. Ask how many of the process servers papers go unserved and ask how many attempts you get for your payment.