Customers rated this pro highly for value, work quality, and professionalism.
Exceptional 5.0
67 reviews
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Darren S.
1 month ago
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Hired on Thumbtack
James replaced the glass panes on two of our windows due to leaks that resulted in fogged up windows and internal condensation. He came by for an initial inspection and followed up with the estimate. The pricing was good and he was quick to order the custom sized panes and install them. Overall we were very happy with their professionalism, punctuality, and the workmanship of the install.
Details: 1 window • Double hung (slides up and down) • Residential • Owner
Window Installation
LUCAS S.
May 10, 2026
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Hired on Thumbtack
James at Hartness Glass was very professional and offered a fair price. The work was done just as agreed, and I’d definitely hire him again.
Details: 1 window • Broken glass • Double hung (slides up and down) • Residential
Window Repair
Trish C.
Feb 22, 2025
I recently had the pleasure of working with Jay from Hartness Glass for a windowrepair, and I couldn't be more satisfied with his service. From start to finish, the experience was seamless and professional.
Customer Service: Jay is incredibly responsive and attentive. He promptly answered all my inquiries and provided detailed information about the repair process. His friendly and courteous demeanor made the entire experience pleasant.
Quality of Work: The repair work carried out by Jay was top-notch. He is highly skilled and meticulous in his work. He ensured that the repairedwindow looked as good as new and functioned perfectly. The attention to detail and craftsmanship were evident in the final result.
Timeliness: Jay understands the importance of timely service. He scheduled the repair at a convenient time for me and arrived punctually. The repair was completed efficiently without compromising on quality.
Pricing: The pricing was fair and transparent. I appreciated the detailed quote provided upfront, with no hidden fees or surprises. The value for the quality of service received was exceptional, thanks to Jay's expertise.
Overall Experience: I highly recommend Jay from Hartness Glass for any window repair needs. His professionalism, expertise, and commitment to customer satisfaction set him apart. If you're looking for reliable and high-quality windowrepair services, Jay is the technician you want to work with.
Marquis R.
Jun 16, 2026
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From Google
Super professional and friendly! From start to finish they made the process simple and stress free. 10 out 5 stars will recommend and use again. Thank you James and Kyle!
Hartness Glass's reply
Thank you Marquis, I’m glad we were able to beat the rain, and you both were so friendly. Enjoy your new frameless shower door!
Amit T.
Jun 13, 2026
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From Google
I recently hired Hartness Glass to replace several window panes and a tabletop, and I couldnt be happier with the results. James was professional, friendly, and great to work with from start to finish. He made sure all the glass was ready on time, which was especially important because I had a very tight two-day deadline for installation.James exceeded my expectations by completing the job efficiently and with excellent craftsmanship. Everything looks fantastic, and the entire process was smooth and stress-free.I highly recommend Hartness Glass and James to anyone looking for quality glass work and exceptional customer service. Thank you for a job well done!
Hartness Glass's reply
Thank you Amit we were happy to be apart of an important event, wish you the best!
Credentials
Background Check
James Hartness
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
If they order more, then the price goes down with extra items, but it is fair regardless.
What is your typical process for working with a new customer?
Set up an estimate/measuring appointment, order materials and a second install appointment.
What education and/or training do you have that relates to your work?