FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every tenth hour of sewing instruction is free of charge! My rate for custom made garments is $30/hr. Custom garments from design to finish can take between 8 to 30 plus hours to complete. 50% of the labor cost is collected at the initial consultation and 50% is collected approximately halfway through the construction process. Material costs will be collected separately. Refunds are not accepted once work has begun. A traveling fee of 50 cents per mile is charged for all mobile services. A deposit of $25 is required to book sewing lessons and alteration appointments. Cancellation policy: The $25 deposit is nonrefundable if the appointment is cancelled the same day, and 50% refundable if cancelled one day prior. If cancelled two or more days prior to the appointment, the deposit is refunded 100%.
- What is your typical process for working with a new customer?
I will contact you to set up a consultation call so that we can determine your level of sewing experience, learning goals, and lesson logistics. For other services I will also reach out to set up a drop off, consultation, etc.
- What education and/or training do you have that relates to your work?
Countless hours of dedicated practice. I have been sewing for over 20 years, and currently design and draft my projects. I run Jennty Designs, based in Houston Texas, which sells handmade clothing and offers sewing lessons and alterations.