SWAN Electric, Plumbing, Heating and Air

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About

We pride ourselves in being a step above the competition in our area of expertise and the care that we take in making sure our customers are thoroughly pleased. We like to think of our customers as part of the SWAN family. We have over 35 years of experience combined in the electric, plumbing and HVAC fields. Our technicians are trained professionals and are held to the high standards that are the backbone of SWAN Electric, Plumbing, Heating and Air. The feeling of satisfaction that only comes from a job well done and the smiles and praise of our customers when they are more than satisfied with the service that they have received. Financing available to fit any budget. Accredited Care Guarantee: Member of the B.B.B. Background checked and drug tested SWAN CARE PROFESSIONALS. Service Appointment insured with live updates. Same day service when you call before 10 am. Noteworthy Price Guarantee: No hidden charges. Up front price before work is started. Options given on the work your home needs. Swan Cares price match guarantee, we will beat any competitors price when comparing apples to apples.

Overview

Hired 2308 times

Background checked

109 employees

26 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

Services offered

Drain problem

Clogs

Slow drains

Leaks (area known)

Leaks (area unknown)

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.3

555 reviews

5

71%

4

11%

3

3%

2

3%

1

12%

Read reviews that mention:

Rosalind C.

Aug 17, 2025

•

Hired on Thumbtack

This is a so late review and I apologize to Swan. Tech was punctual, knowledgeable and friendly.

Details: 1 toilet • Toilet is running • Municipal water (most common) • House

Toilet Repair

Robert S.

Jul 20, 2023

•

Hired on Thumbtack

Dustin Gilliam was excellent! He was very knowledgeable and very competent. He was very attentive and understood my concerns about the particulars of the job. I hope he is sent again for my future plumbing needs. Thanks.

Details: Yes, the location has an existing heater • Electric tank • A.O. Smith • Garage • House

SWAN Electric, Plumbing, Heating and Air's reply

Thank you so much for the amazing review of Dustin, Robert! He is a great asset to our team. We're glad we were able to assist you quickly!

Water Heater Installation or Replacement

Diane L.

Nov 20, 2022

•

Hired on Thumbtack

Excellent experience. I have used Swan to replace both HVAC systems, re doing duct work upstairs, replacing lighting in Garage and replacing a garbage disposal and toilet, as well as complete Electrical and Plumbing assessments. Quality teams, respectful and upfront. I never feel like they talk down to me as a woman home owner.

Details: Routine Maintenance • No problem, just need maintenance • Attic • Outside • House

SWAN Electric, Plumbing, Heating and Air's reply

Thank you for your incredibly kind words, Diane. We take pride in all of the work that we do and want to respect your feelings, wishes, and ideas as a homeowner! We really appreciate you always choosing us to handle your home projects, and we look forward to continuing to do so for years to come. Thank you for being a part of the Swan Family!

Central Air Conditioning Repair or Maintenance

Chindavanh S.

Dec 19, 2021

•

Hired on Thumbtack

Details: Two to seven days • Leaking or burst pipes or appliances • Water heater repair • Other location • Water heater • Need professional's assessment • House

Emergency Plumbing

Vicki W.

Nov 16, 2021

•

Hired on Thumbtack

Details: Fixture or outlet not working • Outlets • 8 - 10 feet (standard ceiling) • House

Electrical and Wiring Repair

Credentials

Background Check

William Whitton

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
SWAN provides upfront pricing upon seeing what the job tasks that are needed onsite and can perform the work the same day in most cases, with the customers approval. SWAN accepts the following: -credit card -cash -check -financing Financing is available to fit any budget.
What is your typical process for working with a new customer?
SWAN is dedicated to taking care of customers and their homes. SWAN process: -obtain customer information and location. -gain some information about the task that is needed. -schedule an appointment to have a licensed, background checked and drug screened technician to the home for a consult. -The SWAN technician will examine the task to be completed and give the customer a cost up front before beginning the work. -When the customer approves the work to begin, the technician will complete the work in the same day in most cases. -Completing the work, the SWAN technician will confirm the task is up to the customers standard before invoicing the job. -Welcome to the SWAN family!
What education and/or training do you have that relates to your work?
We are all licensed, background checked, and drug tested. SWAN technicians education: -Factory training weekly. -customer service training weekly. -continuing education. -new product training weekly. -osha safety training weekly.