SWAN Electric, Plumbing, Heating and Air

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Introduction

We pride ourselves in being a step above the competition in our area of expertise and the care that we take in making sure our customers are thoroughly pleased. We like to think of our customers as part of the SWAN family. We have over 35 years of experience combined in the electric, plumbing and HVAC fields. Our technicians are trained professionals and are held to the high standards that are the backbone of SWAN Electric, Plumbing, Heating and Air. The feeling of satisfaction that only comes from a job well done and the smiles and praise of our customers when they are more than satisfied with the service that they have received. Financing available to fit any budget. Accredited Care Guarantee: Member of the B.B.B. Background checked and drug tested SWAN CARE PROFESSIONALS. Service Appointment insured with live updates. Same day service when you call before 10 am. Noteworthy Price Guarantee: No hidden charges. Up front price before work is started. Options given on the work your home needs. Swan Cares price match guarantee, we will beat any competitors price when comparing apples to apples.

Overview

Hired 2308 times

Background checked

109 employees

26 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

Services offered

Duct and vent type

Heating

Dryer

Building height

Single-level

Two-story

Three-story

Property type

House

Condo/Apartment

Townhouse

Projects and media

56 photos

Projects and media

56 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.2

554 reviews

5

71%

4

11%

3

3%

2

3%

1

12%

Read reviews that mention:

Diane L.

Nov 20, 2022

·

Hired on Thumbtack

Excellent experience. I have used Swan to replace both HVAC systems, re doing duct work upstairs, replacing lighting in Garage and replacing a garbage disposal and toilet, as well as complete Electrical and Plumbing assessments. Quality teams, respectful and upfront. I never feel like they talk down to me as a woman home owner.

Details: Routine Maintenance • No problem, just need maintenance • Attic • Outside • House

SWAN Electric, Plumbing, Heating and Air's reply

Thank you for your incredibly kind words, Diane. We take pride in all of the work that we do and want to respect your feelings, wishes, and ideas as a homeowner! We really appreciate you always choosing us to handle your home projects, and we look forward to continuing to do so for years to come. Thank you for being a part of the Swan Family!

Central Air Conditioning Repair or Maintenance

Vicki W.

Nov 16, 2021

·

Hired on Thumbtack

Details: Fixture or outlet not working • Outlets • 8 - 10 feet (standard ceiling) • House

Electrical and Wiring Repair

Nacion M.

Jul 30, 2021

·

Hired on Thumbtack

Details: Wiring • 8 - 10 feet (standard ceiling) • House

Electrical and Wiring Repair

Mia R.

Feb 27, 2021

·

Hired on Thumbtack

Our technician was knowledgeable and while he couldn't repair our tankless water heater., he rerouted the water so we could have running water and bypass the heater that was leaking water within the wall of the garage.

Details: Repair • No hot water • Leaks • Other heater issue • Gas tankless • Rheem • Outside • House

Water Heater Repair or Maintenance

Steven K.

Feb 25, 2021

·

Hired on Thumbtack

They went far and beyond what was required to get the job done. I wasn’t the easiest customer, but they took care of me, and it was greatly appreciated. They were professional and did a great job with the repair and install of a new hot water heater. Many thanks to Jonathan, Michael, and Tony!!

Details: Yes, repair is urgent • Yes, the building is currently flooded • Burst pipes • Water heater • House

Plumbing Pipe Repair

Credentials

Background Check

William Whitton

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
SWAN provides upfront pricing upon seeing what the job tasks that are needed onsite and can perform the work the same day in most cases, with the customers approval. SWAN accepts the following: -credit card -cash -check -financing Financing is available to fit any budget.
What is your typical process for working with a new customer?
SWAN is dedicated to taking care of customers and their homes. SWAN process: -obtain customer information and location. -gain some information about the task that is needed. -schedule an appointment to have a licensed, background checked and drug screened technician to the home for a consult. -The SWAN technician will examine the task to be completed and give the customer a cost up front before beginning the work. -When the customer approves the work to begin, the technician will complete the work in the same day in most cases. -Completing the work, the SWAN technician will confirm the task is up to the customers standard before invoicing the job. -Welcome to the SWAN family!
What education and/or training do you have that relates to your work?
We are all licensed, background checked, and drug tested. SWAN technicians education: -Factory training weekly. -customer service training weekly. -continuing education. -new product training weekly. -osha safety training weekly.