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SWAN Electric, Plumbing, Heating and Air
SWAN Electric, Plumbing, Heating and Air

SWAN Electric, Plumbing, Heating and Air

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Introduction: We pride ourselves in being a step above the competition in our area of expertise and the care that we take in making sure our customers are thoroughly pleased. We like to think of our customers as part of the SWAN family. We have over 35 years of experience combined in the electric, plumbing and HVAC fields. Our technicians are trained professionals and are held to the high standards that are the backbone of SWAN Electric, Plumbing, Heating and Air. The feeling of satisfaction that only comes from a job well done and the smiles and praise of our customers when they are more than satisfied with the service that they have received. Financing available to fit any budget. Swan Satisfaction Guarantee: We are committed to your 100% satisfaction or your money back. Customer care is what we pride ourselves on. we are the technicians that care about our customers and craftsmanship of our work. Warranty Care Guarantee: Lifetime craftsmanship care warranty on all work. (If the craftsmanship has failed, we will come and repair it no charge) Minimum 5 year warranty on all work performed. Accredited Care Guarantee: Member of the B.B.B. Background checked and drug tested SWAN CARE PROFESSIONALS. Service Appointment insured with live updates. Same day service when you call before 10 am. Noteworthy Price Guarantee: No hidden charges. Up front price before work is started. Options given on the work your home needs. Swan Cares price match guarantee, we will beat any competitors price when comparing apples to apples. **All Guarantees Apply To Residential Only. Limit up to $20,000. Must Be Within (30) days of the completed service. (10am timeframe is only guaranteed Monday-Friday from 7am-5pm.)**
Overview

Hired 1009 times

Serves Sunnyvale, TX

Background checked

86 employees

22 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook, Instagram, Twitter

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Wear masks during the job

Disinfect surfaces touched during the job

Featured Projects

39 photos

Specialties
Fixture type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.3

323 reviews

5
73%
4
11%
3
2%
2
2%
1
12%

Read reviews that mention:


Varick O.

Electrical and Wiring Repair

This was excellent service that was done . I will be hiring this vendor for all future electrical needs. The tech that came out was very professional and knowledgeable
May 20, 2021
·
Verified
Ronnie M.

Central Air Conditioning Repair or Maintenance

Swan found loose wires on a solenoid where three others wanted me to replace a reversing valve or a new condenser/heat pump. Problem solved, quick and easy. Thanks Swan.
SWAN Electric, Plumbing, Heating and Air's reply
Thank you Ronnie, we are happy to hear our HVAC Team was able to assist you in getting your problem resolved in a timely manner. We look forward to working with you again in the future!
May 9, 2021
·
Verified
Carl M.

Plumbing Pipe Installation or Replacement

We received the best customer service from 2 highly skilled professionals. Chris and John were awesome with their creative minds and experience in the fields of electric and plumbing. Also, the service plan was a huge bonus too.
Mar 28, 2021
·
Verified
Mia R.

Water Heater Repair or Maintenance

Our technician was knowledgeable and while he couldn't repair our tankless water heater., he rerouted the water so we could have running water and bypass the heater that was leaking water within the wall of the garage.
Feb 27, 2021
·
Verified
Steven K.

Plumbing Pipe Repair

They went far and beyond what was required to get the job done. I wasn’t the easiest customer, but they took care of me, and it was greatly appreciated. They were professional and did a great job with the repair and install of a new hot water heater. Many thanks to Jonathan, Michael, and Tony!!
Feb 26, 2021
·
Verified
Credentials
Background Check

William Whitton

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    SWAN provides upfront pricing upon seeing what the job tasks that are needed onsite and can perform the work the same day in most cases, with the customers approval. SWAN accepts the following: -credit card -cash -check -financing Financing is available to fit any budget.

  • What is your typical process for working with a new customer?

    SWAN is dedicated to taking care of customers and their homes. SWAN process: -obtain customer information and location. -gain some information about the task that is needed. -schedule an appointment to have a licensed, background checked and drug screened technician to the home for a consult. -The SWAN technician will examine the task to be completed and give the customer a cost up front before beginning the work. -When the customer approves the work to begin, the technician will complete the work in the same day in most cases. -Completing the work, the SWAN technician will confirm the task is up to the customers standard before invoicing the job. -Welcome to the SWAN family!

  • What education and/or training do you have that relates to your work?

    We are all licensed, background checked, and drug tested. SWAN technicians education: -Factory training weekly. -customer service training weekly. -continuing education. -new product training weekly. -osha safety training weekly.

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