FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the difficulty of the job...not the duration. Replacing wheels or resetting cables is much easier and safer than adjusting or replacing the torsion spring. We want to build long term relationships with clients as well as provide top notch support so they recommend us to their friends and family.
- What is your typical process for working with a new customer?
The typical process is to show up at the home looking professional, being friendly in our conversation, as well as give accurate price quotes and make sure the customer knows when we are finished, their problem is fully resolved.
- What education and/or training do you have that relates to your work?
I am fully training by the Arizona garage door training school which was a 4 week intensive training school in which I received a certification of completion. There is no "garage door license" available in the State Of Texas