FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of your home, the condition, and the type of cleaning you need. We keep our pricing straightforward with no surprise fees, and we'll always let you know ahead of time if anything changes.
- What is your typical process for working with a new customer?
We begin by gathering the details of your home and the cleaning service you’re looking for. After that, we send your estimate and our next available dates. Once your cleaning is booked, you’ll get an email reminder 3 days before, a text the day before, and a notification when we’re on the way. We’ll also provide our cleaning checklist so you can see everything we’ll take care of.
- What education and/or training do you have that relates to your work?
I have many years of experience in the cleaning industry, from residential homes to schools and office buildings. My team also has extensive experience, and whenever someone joins us, I personally make sure they’re trained to meet our standards and learn exactly how we do things. This way, every cleaning is consistent and high quality.