If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hello, my name is Alex Reisner. I am a piano technician and musician here to help your piano make more beautiful music.
I tune and repair pianos, offering my mobile services as a sole proprietor, and I also work at a local piano restoration workshop. I travel from Waxahachie to pianos around DFW and to the south.
Overview
Hired 89 times
2 similar jobs done near you
Background checked
1 employee
4 years in business
Business hours
SunClosedMon1:00 pm - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, PayPal, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Services offered
Piano type
Additional service
Pitch raise
Fix squeaky pedal
Fix sticky keys
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and punctuality.
Exceptional 5.0
37 reviews
5
100%
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Read reviews that mention:
Raisa N.
May 27, 2025
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Hired on Thumbtack
Alex is great and tunes to my preferences, which apparently isn’t the standard way to tune a piano! I hope to use him for many years to come.
Details: Concert grand • Last piano tuning less than 1 year ago • Piano played at least once month • More than 10 years old • Fix sticky keys
Piano Tuning
Denise F.
Aug 23, 2024
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Hired on Thumbtack
Alex did an amazing job with my mom’s very old console piano. It is 60+ years old and I don’t know when it was last serviced. He completely cleaned, adjusted the pitch and tuned with careful attention. When all done it sounded great, had no sticky keys and played like I remembered from when I was a kid. Thank you Alex - we will call on you again in the future.
Details: Spinet • Last piano tuning more than 2 years ago • Piano played a few times a year • More than 10 years old • Pitch raise • Fix sticky keys
Piano Tuning
Tammie c.
Aug 3, 2024
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Hired on Thumbtack
The best experience I’ve had ever had getting the pianotuned. Alex Reisner was very good about communicating regarding the appointment, letting me know everything i needed to know about what to expect and cost (which was very reasonable). He arrived on time. Was very pleasant and professional. He got right to tuning, even though my dog and cat wanted some attention, he was very patient and kind to them. He finished in a timely manner and made sure everything was in good working order. He even went back and tweaked a few strings that needed a little something extra. There was a little problem with a few keys making a noise that he found was caused by a loose screw. Fixed that right away at no extra charge. I would highly recommend his services to anyone needing tuning/repair. I will certainly contact him in a year when my piano needs tuning again. Well done, Alex!
Details: Baby grand • Last piano tuning more than 2 years ago • Piano played at least once month • More than 10 years old • Fix sticky keys
Piano Tuning
Calvin F.
Aug 26, 2024
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Hired on Thumbtack
I had a great experience with Reisner Piano Services. Alex was prompt and explained exactly what I needed to have done in clear terms. I have a 55 year old Yamaha piano that hasn't been tuned in 20 years and it sounds like new. I highly recommend Reisner Piano Services for all your piano needs.
Details: Spinet • Last piano tuning more than 2 years ago • Piano played at least once month • More than 10 years old • Pitch raise
Piano Tuning
Thierry p.
Jun 13, 2024
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Hired on Thumbtack
Alex did a great job, took his time to get the pianotuned perfectly. Communication was very good, he was prompt, on time and professional. We will definitely use his services again. Thanks
Details: Spinet • Last piano tuning more than 2 years ago • Piano played at least once month • More than 10 years old
Piano Tuning
Credentials
Background Check
Alexander Reisner
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Tuning is $120, and pitch raises are an additional $50, plus tax. If it has been a few years since the piano’s last tuning, a pitch raise will most likely be necessary.
I will do basic repairs for free along with tuning. I will give you a quote before starting any larger repairs, or refer you to a restorationist. My hourly rate for repairs is $120.
What is your typical process for working with a new customer?
We schedule a time and confirm on Thumbtack. You provide the address in advance, and let me know if you have any prior questions. I arrive at your door at the scheduled time. You show me to the piano. You clear off any items from on top of the piano, or give me permission to move them. You let me know if you have any particular concerns or questions, then I check the piano regarding them, and we discuss. I get started with tuning and/or repairs. A tuning may last one hour if the piano has been tuned recently, or approximately two hours if requiring a pitch raise, and basic repairs may take an additional half hour. After the tuning, I will test out the piano, then call for you or inform you as you prefer when I am finished. I will give you a quote and confirm before starting any repair that would cost any amount extra, so you will not be surprised.
What education and/or training do you have that relates to your work?
Apprenticeship from a registered piano technician in the Piano Technician's Guild
