- What should the customer know about your pricing (e.g., discounts, fees)?
Piano tuning: $140 Pitch Raise: $80 Action Regulation/Hammer Voicing $80 per hour.
- What is your typical process for working with a new customer?
We are usually introduced over the phone or Internet, where I present myself and offer piano tuning services. When I meet a new customer in person. I introduce myself again, and begin working on the piano. If ask the customer if there are any specific questions or concerns that they may have. If needed, I will provide the customer with additional information about their piano, and what can be done to improve it further. As always, the customer's satisfaction is of the highest priority.
- What education and/or training do you have that relates to your work?
Diploma in Advanced Piano Technology from North Bennet Street School, Boston, Massachusetts. Bachelor's Degree in Music Composition from the University of Utah. Steinway and Sons technical training, Steinway and Sons Piano Factory, New York City. Master's Degree in Film Scoring from Berklee College of Music Online, Boston, Massachusetts.