Eric Harmsen, Piano Craftsman, LLC
Current Top Pro
Hired 282 times
20 years in business
Cash, Check, Credit card, Venmo
Currently a Top Pro
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Jan - Jun
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Eric is efficient and effective. We had a little glitch getting together the first time but it wasn’t anyone’s fault and he did a pitch raise till he could come back for the fine tuning as rescheduled. The piano sounds great. I’ll use Eric again—a professional in skill and demeanor.Aug 18, 2019Verified
Eric did a great job but the cost was much higher than estimated. Would have been good to have a heads up on the difference before the work was started. Other than that, recommend Eric for your piano tuning needs.Oct 22, 2019Verified
Eric was awesome. Our piano was really out of tune and he spent the time necessary to both tune and pitch raise it. He explained what he did and why, and also explained what we could expect going forward. He also suggested that we should have other services done, and he wasn't pushy about getting those scheduled. All in all, A+ service and we'll be using him again.Sep 20, 2019Verified
Eric did a great job on a piano that was very out of tune.Nov 5, 2019Verified
Eric did a fantastic job tuning our piano. He took time to show us how to best take care of and maintain our piano. We'll be having him do an annual tune our piano for several more years. Thanks for great service!Nov 22, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Piano tuning: $102 Pitch Raise: $60 Action Regilation/Hammer Voicing $60 per hour.
- What is your typical process for working with a new customer?We are usually introduced over the phone or Internet, where I present myself and offer piano tuning services. When I meet a new customer in person. I introduce myself again, and begin working on the piano. If ask the customer if there are any specific questions or concerns that they may have. If needed, I will provide the customer with additional information about heir piano, and what can be done to improve it further. As always, the customer's satisfaction is of the highest priority.
- What education and/or training do you have that relates to your work?Diploma in Advanced Piano Technology from North Bennet Sreet School, Boston, Massachusetts. Bachelors Degree in Music Composition from the University of Utah. Steinway and Sons technical training, Steinway and Sons Piano Factory, New York City.