If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Our #1 Goal is getting your home or business back to normal as fast as possible while offering the best in customer service and communication from start to finish. We actually answer our phone and actually show up. Our Techs have the most training and ongoing weekly training (2 hours a week of ongoing training every week!) We use the latest technology and practices to make sure we only demo what is absolutely necessary to save your home down time and save you $ and additional headaches. When possible we will also reduce additional headaches and stress by working directly with your insurance and we will make the whole process as smooth, fast and painless as possible. We respond 24 / 7. We hope you never need our services, but when you do, you will find peace knowing we are on your team.
Overview
Hired 5 times
Serves Layton, UT
Background checked
10 employees
51 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Venmo.
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Exceptional 5.0
47 reviews
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
James C.
Apr 12, 2019
Dave's response to my service request was terrific. He and his team came quickly and immediately commenced the restoration process. I especially appreciated the very professional manner in which Dave negotiated the terms of the services he and his team would dispense. The price quoted was very fair. Dave and his team worked quickly and thoroughly. I was greatly impressed with the quality of all the work done. All things considered, I feel I received a terrific deal. I would definitely hire Dave again.
Desira N.
Jul 26, 2018
I Left to take kids to school and run errands and when I pulled back into my driveway I noticed water pouring out of the front of my house and running down the driveway! Apparently one of my kids flushed the toilet and it flooded and never stopped! I was referred to Utah Disaster Team by a friend. They got here fast and we're very professional. They fixed all my water damage on both floors and was dried fast. Thanks Dave and his crew, you are the best!
Ginger C.
Jun 3, 2022
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From Google
I had to have a real good company come and clean up the mess I made. Im not kidding. I was faced with a real disaster. I am so glad that I picked this company to get me back to normal.
Utah Disaster Team's reply
Thanks Ginger!
Judy P.
Feb 16, 2022
•
From Google
These guys are honest. They came to start cleanup and tested the walls and carpet for moisture & said, you dont really need our services, we could clean your carpet if you likeBut the moisture level is safe & is dry enoughWe decided to get the carpet cleaned because they are great .Wow, a company with integrity!!!
Utah Disaster Team's reply
Thank you so much for the feedback! it is awesome that you did not need water damage services! We are always happy to help in any way we can, even if its just a free moisture check. for us its all about the long term relationship.
Kelly W.
Apr 26, 2021
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From Google
Just days before bringing home a new baby we discovered water damage in our basement due to a slowly leaking pipe. Dave from Utah Disaster Team went absolutely above and beyond in assisting us in not only getting the water damage cleaned up and mold taken care of, he coordinated everything with the plumber and the restoration team. He did everything necessary for our insurance claim and was an absolute pleasure to work with! He was quick to respond to phone calls and texts, very professional and was such a pleasure to work with! I would highly recommend Utah Disaster Team to anyone needed these types of services!
Utah Disaster Team's reply
Thank you so much for the review, and thanks for letting us serve you!
Credentials
Background Check
Dave Nelson
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We guarantee the best value of any restoration / mitigation company.
homeowners love that we use industry wide standardized pricing where insurance companies and restoration companies have come together to set standard pricing, we follow those prices which are very competitive. we also offer free estimates and inspections on emergency water damage.
What is your typical process for working with a new customer?
Mold, Water Damage and other serious damage to your home can be extremely frustrating and stressful. Have peace knowing we will take it from here to help get you back to normal as fast as possible. We are typically twice as fast as most of our competition.
What education and/or training do you have that relates to your work?
we have decades of experience, we have seen it all. experience is good, but we believe in ongoing weekly training, we require 2 hours a week of continuing education classes every single week for all our techs! we beleive this keeps them all at the tippy top of their game and alsways using best practices and technology. Also we are IICRC certified.
