If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Our #1 Goal is getting your home or business back to normal as fast as possible while offering the best in customer service and communication from start to finish. We actually answer our phone and actually show up. Our Techs have the most training and ongoing weekly training (2 hours a week of ongoing training every week!) We use the latest technology and practices to make sure we only demo what is absolutely necessary to save your home down time and save you $ and additional headaches. When possible we will also reduce additional headaches and stress by working directly with your insurance and we will make the whole process as smooth, fast and painless as possible. We respond 24 / 7. We hope you never need our services, but when you do, you will find peace knowing we are on your team.
Overview
Hired 5 times
Serves Layton, UT
Background checked
10 employees
51 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Venmo.
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Exceptional 5.0
47 reviews
5
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Aly H.
Mar 23, 2023
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From Google
They were super responsive and able to come assess our waterdamage the day we called. We worked with Mike and he was so great to work with. He told us small fixes we could do ourselves to mitigate the problem and where it would make sense to have him step in which I appreciated as it showed he wasn't trying to just get more money from us but actually work with what's best for us.They were quick and did a really great job. 100% would recommend and use them again.
Utah Disaster Team's reply
Hi Aly! Thanks for the review! So glad we could help even if it's just advice. For us it's all about the long term relationship. Thank you!
Summer F.
May 9, 2023
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From Google
both of our experiences with Utah Disaster team has been amazing. both times they were quick to respond, honest about their work, straight forward about our options with no hidden fees, and very empathetic to our situation. using them to get our flooding under control I'm our basement after sump pump failed with all the extra moisture was the best decision and made our troubles so lightened. highly encourage everyone to employ this business.
Lewis F.
May 9, 2023
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From Google
Incredibly honest team. They were very responsive even during an incredibly busy time. We had so much water coming in to our basement and they always easy to have come out to take out more water. The owner also really cared about our disaster and financial situation and made sure we were taken care of.
Bill K.
Apr 19, 2023
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From Google
Dave and his team were wonderful. They really helped us out when our basement flooded. They were courteous and professional the entire time and really went out of their way to help calm the chaos that we were experiencing and tirelessly looked for ways to save us money for the salvage work. They even recommended someone to come and install a sump pump for us that wouldn't break the bank. If I could give more than 5 stars I absolutely would!!
Utah Disaster Team's reply
Thank you Bill! I appreciate the review and for choosing us for your flooded basement mitigation! Hopefully you never need us again but we will always be here to help you and your neighbors.
Kevin O.
Sep 27, 2022
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Hired on Thumbtack
They were very responsive. Gave me a quote and were very quick to come out to the property and remediate the issue.
What should the customer know about your pricing (e.g., discounts, fees)?
We guarantee the best value of any restoration / mitigation company.
homeowners love that we use industry wide standardized pricing where insurance companies and restoration companies have come together to set standard pricing, we follow those prices which are very competitive. we also offer free estimates and inspections on emergency water damage.
What is your typical process for working with a new customer?
Mold, Water Damage and other serious damage to your home can be extremely frustrating and stressful. Have peace knowing we will take it from here to help get you back to normal as fast as possible. We are typically twice as fast as most of our competition.
What education and/or training do you have that relates to your work?
we have decades of experience, we have seen it all. experience is good, but we believe in ongoing weekly training, we require 2 hours a week of continuing education classes every single week for all our techs! we beleive this keeps them all at the tippy top of their game and alsways using best practices and technology. Also we are IICRC certified.
