CSO - Computer Support Online
CSO - Computer Support Online

CSO - Computer Support Online

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

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Computer issue
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Introduction: Since 2013, Computer Support online has been providing its customers with the best in computer repair and upgrade software. Our specialized repair service uses a secure, online application that connects to your computer remotely and allows us to fix most computer issues quickly and efficiently. After the repairs are handled, we are able to further provide our customers with the knowledge necessary to help prevent these computer issues from recurring in the future. Computer Support Online offers the following services to our customers: • Virus Diagnosis & Removal (detection & removal of viruses) • Internet Home Page Restoration (review & restore home page) • Anti-Virus Protection (protection against viruses & foreign applications) • Internet Browser Toolbar issues (diagnosis & repair of browser tools) • Email Repair (review & correction of settings, retrieve & send emails) • Computer Optimization (diagnosis & optimization for optimal speed) Don't see what you are looking for? We can still help. Contact us with any computer issue. We will review and diagnosis your computer problems and provide a no-cost estimate for necessary services. We also have several packages that you may choose from, which include membership pricing as well as single-fix pricing. BASIC PRICING One-Time Fix $75 A One-Time Fix includes one of the following services: include virus diagnosis and removal; email repair, internet home page restoration, internet browser toolbar removal and restoration, and computer optimization. 1 Year Computer Repair Membership for a single computer - $250 This package includes 1 year computer repair service for a single computer, free initial diagnosis and includes the following services: include virus diagnosis and removal; email repair, internet home page restoration, internet browser toolbar removal and restoration, and computer optimization. 1 Year Computer Repair Membership for up to 3 computers - $400 This package includes 1 year computer repair service for up to 3 computers, free initial diagnosis of all computers and includes the following services: include virus diagnosis and removal; email repair, internet home page restoration, internet browser toolbar removal and restoration, and computer optimization. *Membership pricing includes ongoing access to computer support, as well as the ability to resolve any issue at the click of a mouse. *All work is guaranteed for 90 days from the day work has been completed.
Overview

Current Top Pro

Hired 12 times

Background checked

1 employee

8 years in business

Payment methods

Credit card, PayPal, Square cash app, Venmo

Social media

Facebook, Instagram, Twitter

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

All year

Current Top Pro

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

4 photos

Specialties
Computer issue

, ,

Computer type

Reviews

Customers rated this pro highly for responsiveness, professionalism, and punctuality.

Excellent 4.9

12 reviews

5
92%
4
8%
3
0%
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1
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Read reviews that mention:


Thumbtack Customer

Was extremely professional and made me feel at ease through the entire process it was cost effective and i definitely plan on becoming a life long customer
CSO - Computer Support Online's reply
Thank you Devin. We are excited to have you as a life long customer.
Aug 27, 2021
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Review from Google
Mark S.

Computer Repair

very professional and polite
Sep 6, 2021
·
Verified
Deborah m.

Computer Repair

Prompt, kind, courteous, didn't treat me like an idiot and was so very nice to work with. I am very happy with his service
Jun 30, 2019
·
Verified
Phuong V.

Computer Repair

Very friendly and helpful!
Jul 9, 2021
·
Verified
Christine K.

Computer Repair

Was very good experience. Took his time to figure out my issue and repair it.
CSO - Computer Support Online's reply
Thank you, Christine, for the review!
Feb 12, 2019
·
Verified
Credentials
Background Check

Colby Oliphant

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Computer Support Online offers single-fix and yearly membership options for all of its customers. After a free diagnosis, we are able to suggest the best option for your computer needs.

  • What is your typical process for working with a new customer?

    Computer Support Online works with each customer on an individual basis to target their computer needs. We use a secure, online program to remotely access your computer and diagnose the problem. This secure, remote access will not affect any settings currently on your computer. Once CSO have a diagnosis, we are able to recommend the solution and provide more detailed pricing before fixing the problem. For customers with ongoing computer needs, we are able to offer yearly memberships that cover long-term and multiple issues.

  • What education and/or training do you have that relates to your work?

    Computer Support Online has been in business since 2013 and offers its customers almost 10 years of highly technical experience.

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