FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our Pricing is not the cheapest, we like to be in the middle of the market value, because we offer quality service with a guarantee, we don't cut corners and or do fast cheap and easy, because that is the outcome one will get if they go that route. Not with us. and with us you are not a number or paying for fancy lettered trucks or vans. With us you get what you pay for. We do not substitute quality. At the Same time, we offer discounts for new customers, elderly and military. Ask for them.
- What is your typical process for working with a new customer?
We ask many questions, the service history, and their contact information, and if you have any pets to put them in places where they are not going to runaway if they get out, or be bothered. We also ask for directions of where to park if needed or entrance information. We ask what type of services they are in need of, and give them their best options as professionals, so they can make the choice themselves.
- What education and/or training do you have that relates to your work?
In 1994 I completed Hvac Technology School in Las Vegas, Nevada, the true testing grounds for Air Conditioning. Including Refrigeration. Since then, I was part of the Original Day and Night Inc that was voted number one service company my first year out in the field of Hvac Service, as a Hvac Service Tech. Since then, I have worked for Hotels and Casinos, as an Hvac and Refrigeration Tech, and Supervisor, and Service Manager for a few Hvac Companies as well, I worked for Exclusive Restaurants in Vegas for voted number one and for the Re Opening of Restaurants that failed their inspections as a Consultant and Refrigeration and Hvac Tech. I have helped Casinos and Hotels with the design consulting of their Restaurants and Hvac., Including remodeling and Construction Project Management, also in Hvac Controls with Carrier Comfort Networks, and Trane Tracer Summit energy management systems , or building automated systems. and a few other control systems. as adminstrator and troubleshooter, I have written articles for national refrigeration ACHR News in the Hvacr Industry, and have helped in many Companies grow their service. I have Worked in the War Theater in Iraq, and In Afghanistan, providing support for our Troops. I have worked for Local 88, as a Refrigeration Supervisor bachelors degree level of work credit history in the Hvac trade, also, as a hvac commissioning tech, for the Local 230 UA. I have worked for the SLC Union as well as an Commercial Hvac Tech before. I have also worked for local Hvac Companies that were residential sheet metal heat and cooling companies. I have went to many courses and seminars as well in this industry, from Hvac, to Ice Machines, to also teaching others and mentoring them and providing support. I stay open to learning all the time due to the constant innovation and equipment technology changing with the times.