The Repair Guy
The Repair Guy

The Repair Guy

Offers remote services
Offers remote services
starting cost

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Responds in about 2 hours

Introduction: I have over 30 years professional electronics repair experience. I always do my best to treat everyone's equipment as if it were my own! I treat people with respect, and keep prices as reasonable as possible. Soon I'll be training my oldest son to help me as well. I'm eager to earn your business and show you what I can do, and I am positive that you will want to tell all your family, friends and neighbors about what a great job I did! Leave me a message and I will get back ASAP! Have a great day! CHAD "THE REPAIR GUY"

Current Top Pro

Hired 74 times

4 similar jobs done near you

Background checked

1 employee

13 years in business

Payment methods

Cash, Credit card, Google Pay, PayPal, Samsung Pay, Venmo

Social media


Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

Current Top Pro

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

13 photos

  • Phone or Tablet Repair - Orem 2019

    Phone or Tablet Repair


Customers rated this pro highly for work quality, responsiveness, and professionalism.

Excellent 4.9

55 reviews


Read reviews that mention:

Joseph L.

Computer Repair

Our experience with “The Repair Guy” (Chad) was altogether positive. We appreciated his attention to detail and professionalism. He kept us informed of progress on our equipment repairs throughout the whole process, and his pricing in our view was more than fair.
Oct 9, 2021
Nate h.

Computer Repair

He replaced a battery in my laptop. He was quick in is responses and the price was very reasonable. If I have any computer needs in the future I will be reaching out to the repair guy again.
Sep 24, 2021
Benjamin K.

Computer Repair

I can’t say enough about Chad. He responded quickly, was extremely professional, and saved me literally hundreds of dollars. Would give 10 stars if possible. 100/100 recommend for any repair issues.
The Repair Guy's reply
Thanks so much! I'm glad I could help you out! That is what I am here for. Let me know if you need help with anything else, Chad "The Repair Guy"
Jul 20, 2021
Rich C.

Computer Repair

Chad was very quick to respond to any question I had. The repairs were done quickly, I was happy with the results and would highly recommend him.
The Repair Guy's reply
So glad I could help you out in the time we had! Wish I had more time to get the parts in. But, I'm glad I was able to get your laptop operational for you!
Jun 27, 2021
James S.

Computer Repair

He got right to my laptop and gave me an honest professional opinion about what was wrong and wasn’t a penny pincher about repair costs. 10/10 would recommend
The Repair Guy's reply
My pleasure! Great communication. Easy to work with. Please come back anytime you need anything else repaired! Thank you for trusting me with your equipment.
Apr 20, 2021
Background Check

Dellbert Chad Jackson


  • What should the customer know about your pricing (e.g., discounts, fees)?

    I keep my pricing as low as possible. I don't charge more for the part, only what it truly costs for me to buy it. Then I charge for my labor. I don't have a shop, as I am mostly mobile. So my overhead costs are lower than most. But just because my costs are lower doesn't mean my quality is, more expensive doesn't always mean it is better. I also am very knowledgeable. I know the difference between soft and hard oled screens and the cost. Please, feel free to ask me about anything! I'm here to help!

  • What is your typical process for working with a new customer?

    I try to treat every customer like a friend, and treat them like I would want to be treated. With respect, and honesty. My goal is to make lifelong customers. Most of my work is through referrals.

  • What education and/or training do you have that relates to your work?

    I was trained by my Dad, and other techs. I also attended many trainings and school to learn about board repair, components, schematics, meters, soldering, troubleshooting, multiple tools etc. Over 30 years professional experience I've repaired VCRs, TVs, Microwaves, camcorders, keyboards, cell phones, tablets, laptops, ipods, etc. Pretty much anything electronic.

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