FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I keep my pricing as low as possible. I don't charge more for the part, only what it truly costs for me to buy it. Then I charge for my labor. I don't have a shop, as I am mostly mobile or work out of my home. So my overhead costs are lower than most. But just because my costs are lower doesn't mean my quality is, more expensive doesn't always mean it is better. I am very knowledgeable. I know the difference between soft and hard oled screens and the cost. Plus, the other many options of screens you can get! Font get ripped off! Please, feel free to ask me about anything! I'm here to help! Even if I don't fix your stuff!
- What is your typical process for working with a new customer?
I try to treat every customer like a friend, and treat them like I would want to be treated. With respect, and honesty. My goal is to make lifelong customers. Most of my work is through referrals. You can have referrals and repeat customers without doing good, solid work at a reasonable price. Which is what I do. I can't please everyone, but who can?
- What education and/or training do you have that relates to your work?
I was trained by my Dad, and other techs. I also have a natural ability with my hands, and trouble shooting. I also attended many trainings and schools to learn about board repair, components, schematics, meters, soldering, troubleshooting, multiple tools etc. Over 30 years professional experience. I've repaired VCRs, TVs, Microwaves, camcorders, keyboards, cell phones, tablets, laptops, ipods, washers, dryers, 8 track players, CD players, boom boxes, remote controls, teddy ruxpin, fans, dishwasher etc. Pretty much anything electronic.