FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in straightforward, upfront pricing with no surprises. Pricing is based on the number and type of windows, whether you need interior, exterior, screens, or a combination of services, and the accessibility of the windows. We can usually provide a quote before the appointment using information and photos from the customer. We also offer discounted recurring service plans for customers who want to keep their windows clean throughout the year.
- What is your typical process for working with a new customer?
We start by learning a little about the home or property and what the customer would like cleaned. In many cases, we can provide an estimate over the phone or through photos. Once the appointment is scheduled, our technician confirms the scope of work before getting started. We then professionally clean the windows, do a final walkthrough, and make sure the customer is happy with the results before we leave.
- What education and/or training do you have that relates to your work?
Our team is trained in professional window cleaning techniques, proper equipment use, ladder safety, water-fed pole systems, screen cleaning, and working safely around different types of glass and window frames. We also train our technicians to recognize situations where special care is needed so we can protect the customer's windows and property.