As a cybersecurity and IT professional with over 18 years of experience, I have a diverse background in customer support, network/system engineering, server administration, cyber security, security consulting, security intel analysis, and DevOps roles. I have multiple certifications, such as A+, Security+, Network+ ce, CIW Web Foundations Associate, Symantec Technical Specialist, FireEye Support Professional, GCED - Certified Enterprise Defender (GIAC) and I am proficient in various technologies, such as email security, PGP, CSS, JavaScript, HTML, BASH scripting, network security, encryption, Linux, Windows, servers, implementation, consulting, planning, project management, VOIP, firewalls, NGINX, PostgreSQL, LAMP, Mac, PCs, iPhones, Exchange Server, Azure/Active Directory, DHCP, DNS, HyperV, Vmware, and AWS.
Most recently, I worked as an Enterprise Solutions Architect and a Global Pursuit Specialist for Trellix, formerly FireEye, where I consulted enterprise and Fortune 500 customers on the benefits of our email security solutions and provided value to the customers to see the return on their investment. I also enabled and supported the global Sales Engineering org and consulted with product management on features that drive business into our email security unit. I have received several awards and recognition for my excellent collaboration, documentation, and troubleshooting skills. I am passionate about hardware and I enjoy working on and repairing Windows desktop PCs and laptops, Macs, mobile phones, and tablets.
