FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We go over pricing clearly with the customer before starting the project. Every job is unique, and costs may vary depending on materials, square footage, and complexity. We always provide a detailed estimate so there are no surprises.
- What is your typical process for working with a new customer?
We start by explaining the entire process from beginning to end so the customer knows exactly what to expect. We answer any questions they have, confirm the materials needed, provide a detailed estimate, and schedule the work.
- What education and/or training do you have that relates to your work?
We have completed professional training and hands-on classes on installing various brands and types of tile and flooring materials. We stay updated on installation methods and industry standards.