FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We work hard to find a solution for nearly any budget, the great thing about websites is the fact that they can be added to and developed over time so it's not necessary to spend a fortune just to get started.
- What is your typical process for working with a new customer?
We have spent the last 20+ years developing a process that allows each of our team members to focus on the different components of your sites with complete expertise. Here is a breakdown of your team and their areas of expertise: Project Manager: Your PM will handle coordinating all aspects of the website and of course keeping you in the loop along the way. They will wire frame the content for you so we can make sure the messaging and content strategy is on point. They will also be the point person for the other members of our team, so you don’t get asked the same question over and over again. Designer: Your Designer will focus on the look and feel of the site and will pay particular attention to your overall goals and messaging to make sure the design emphasizes these points. Remember we do not limit revisions or force you to settle on a design that doesn't represent you or deliver your messaging correctly. We understand that this is your business and your brand, it must be perfect. Developer: The Developer assigned to your team will take the designs and code them out into an entirely functional site for you. We always take great care to make sure the site is built using all of the current standards and utilizes all of the CMS/Code features in the right way. This approach allows you to benefit from the very best in each area while making sure nothing is being lost in the process. Each member of our team has been trained on conversion optimization techniques so you can rest assured that you will be in great hands throughout the entire process.
- What education and/or training do you have that relates to your work?
We have been certified in conversion optimization and our team holds degrees in English, Design, Development, etc.