If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Security? Smart Home Automation? Network Upgrades? Web Development? User Support? Discounted Tech? Cloud Project? Microsoft 365 and Google Workspace help?
Hi! We’ve been doing Technology, Network, and IT support for 25+ years, Nationwide, and locally for our VA, MD, DC metro area clients. Reach out for a competitive quote right away, and have a look at our unlimited support plans, which cost far less than paying per request and gives you a whole expert IT team "on speed dial!". 24/7 trouble free IT for your small business.
Overview
Hired 177 times
7 similar jobs done near you
Background checked
8 employees
22 years in business
Business hours
SunClosedMon10:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
Services offered
Network & IT Infrastructure
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.8
62 reviews
5
90%
4
5%
3
0%
2
0%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Richard D.
Apr 22, 2026
•
Hired on Thumbtack
Ken did a an amazing job of setting my matrix up! He knew exactly how to fix all of the issue that came up and was about to insure that everything was running correctly before he left. He did an amazing job communicating what was going on both through messages and in person! I would absolutely use Ken and his team again!
Details: Service existing system • Network or routers • Universal remote • Yes, I've purchased the devices • I'm flexible on brand • As recommended by the professional
Smart Home Installation or Repair
Doug M.
Feb 16, 2026
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Hired on Thumbtack
They responded quickly and arranged an appointment that worked for me. But our problem went away and I was able to cancel less than 24 hours in advance without having to pay anything. I will reach out to them for our next IT issue at home.
Details: Service existing system • Network or routers • Yes, I've purchased the devices • I'm flexible on brand • As recommended by the professional
Smart Home Installation or Repair
Hannah C.
Mar 28, 2025
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Hired on Thumbtack
Ken and Ben are very helpful in fixing the router and internet issues. Very responsible with a fair price. Definitely will hire them again if any IT-related issues happen.
Details: Commercial (Office) • Technology support • Telephone system • At the pro’s location
Network Support Services
Alizzi S.
Mar 16, 2025
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Hired on Thumbtack
They worked very hard to add several data ports to an existing space that all work accurately. They will answer all questions accurately and quickly. Highly recommend.
Details: Commercial (Office) • Technology support • Router • At the pro’s location
Network Support Services
Paul R.
Jan 29, 2025
•
Hired on Thumbtack
We were experiencing issues with our Wi-Fi in the office. It would drop intermittently and the office staff would lose connections to their work and meetings. Ken and Ben came in and troubleshooted the issue. We had to have them come back and they were more than helpful in coming back and resolving the issue. Highly recommend for your business or home IT needs.
Details: Commercial (Office) • Technology support • Router • My home, venue, etc.
Network Support Services
Credentials
Background Check
Kenneth Oporto
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I stand by my stated pricing, while other providers list a low price and then often quote higher !
What education and/or training do you have that relates to your work?
Certified across multiple platforms and an official partner. I’ve spent 25 years embedded in the IT world, working with multiple managed services providers across hundreds of clients, as well as over a dozen government agency contracts. I sought out as many unique environments as possible, to broaden my experience and knowledge.
What advice would you give a customer looking to hire a provider in your area of work?
Know what you’re paying in advance. Whether hourly or a project rate, this industry is known for surprise fees and runaway costs. The provider you work with should agree in writing to the rate advertised on thumbtack, and project quotes should clearly state the scope and costs involved. If a project is quoted fixed rate and takes us much longer to complete than expected, that’s our problem, not yours.
It’s only with price transparency and guarantees that we can build a lifetime of trust with our clients. Even if you choose another provider, make sure you’re not taken advantage of!
