If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We pride our company on flexible pricing, reliability, great communication, integrity, and quality work. We are IT experts and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!
Overview
Current Top Pro
Hired 59 times
2 similar jobs done near you
Background checked
12 employees
11 years in business
Business hours
Sun7:00 am - 10:00 pmMon7:00 am - 10:00 pm
Payment methods
This pro accepts payments via Cash, Check, Google Pay, PayPal, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
Services offered
Computer & Device Support
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Exceptional 5.0
26 reviews
5
96%
4
4%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Eloise R.
Mar 19, 2026
•
Hired on Thumbtack
Eric was impressive in his ability, friendliness, and his patience.
He figured out the problem and fixed it. I would definitely call him again and also recommend him.
Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.
Network Support Services
Erik B.
Apr 1, 2026
•
Hired on Thumbtack
Fantastic to work with and was super fast response. Came out the same day. Spent the time to figure out the real problem with out doing a ton of extra work like wiring the house.
Details: Personal (Home) • Network setup and installation • Technology support • Computer • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Network Support Services
Kelly B.
Jul 2, 2026
•
Hired on Thumbtack
Eric helped my parents get their wifi setup in their new condo. He worked with me as I had to call Verizon and was very patient and knowledgeable. I highly recommend using Eric for any tech issues that arise. He was super helpful and made himself available on short notice.
Details: Personal (Home) • Network setup and installation • Technology support • Computer • My home, venue, etc.
Network Support Services
CHARLES D.
Apr 13, 2026
•
Hired on Thumbtack
Excellent technical service and issue was resolved painlessly
Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.
Network Support Services
Mary N.
Jan 18, 2023
•
Hired on Thumbtack
Eric arrived promptly, set to work and identified the problem which he fixed. He also explained the long-term challenge, given the age of our computer and did what needed doing to update the system for the short term. Finally, given the distance he had to drive, we think the cost was fair.
Details: PC • Desktop • Clicking or grinding noise from hard drive • My home, venue, etc.
Computer Repair
Credentials
Background Check
Eric Rozon
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on an hourly rate, depending on the problem or issue. Sometimes distance is taken into consideration.
What is your typical process for working with a new customer?
First try to get a good understanding of the problem, and the customer’s desired result(s). And then advise on a possible approach or solution to the problem.
What education and/or training do you have that relates to your work?
I studied Computer Science in college, and have several professional certifications.
