- What should the customer know about your pricing (e.g., discounts, fees)?
Refund policy : All hair sales are FINAL and there are no refunds allowed due to the exclusive nature and high appeal of our products. Exchange requests are available within 7 days, hair must be in original condition as it was shipped or received.
- What is your typical process for working with a new customer?
Phone consultations prior to service
- What education and/or training do you have that relates to your work?
Aveda Institute Toronto