Responsiveness of the company and the courteousness of the technician (Robert) were both outstanding. I chose Modern Mechanical because of the low diagnosis fee ($59 versus $100-$120 for other quotes I received). The price to fix my problem once identified, however ($150 to replace an indoor LED-capable dimmer switch) was high in my opinion (e.g. Washington Checkbook Magazine in 2015 quoted an average price to replace an outdoor, GFCI outlet with a new waterproof cover of $178, and an average price to replace six indoor wall outlet receptacles and one light switch -- all with covers -- of $220). I also asked about replacing a 75 gal gas water heater and was quoted nearly $2,200 (compared with other quotes I've received of $1700 or so). I highly recommend Robert as a technician, however. Thorough, pleasant, communicative and professional.

Thanks for your outstanding work! Everyone is always worried if they have HVAC tech service their unit, they will automatically say a new unit is required. I can always count on you to be honest and truthful in your service calls! I feel comfortable referring you to my clients when they have issues because I can count on you to be fast, honest and reasonable in your quotes. Thank you!

On time with great service. I was very happy with the service provided.

Excellent experience with One Hour Heating & Air Conditioning, one of Modern Mechanical's new companies. I called them on a particularly hot day this past summer and they were able to come straight out and fix my problem quickly and efficiently. No other HVAC company over the years has taken the time to explain the steps to me like Darren did. He involved me in the process from the moment he arrived. I can see why this company continually receives the "Best Of" awards in HVAC and Plumbing.

We have purchased a hot water heater, A/C unit and furnace from Modern. Every time Modern Mechanical comes out for a service call or installation, they arrive when promised, their technicians are friendly, professional, and take the time to explain what the project entails and approximate how much time it will take. They also do a great job of cleaning up after the job is completed. Without a doubt, we'll continue to use Modern Mechanical.